Activa for Asterisk

Activa brings the Asterisk IP PBX to the call center. Its components aim to enable call center implementations with functionality such as computer telephony, screenpop&click2dial, agent control, automatic dialing...

The Activa package includes an Asterisk TAPI Service Provider (TSP) we called Asterisk ActivaTSP. This TSP enables integration of TAPI third party applications and Asterisk. So for instance you could initiate outbound calls through Asterisk using your Microsoft Outlook, Microsoft Dialer, ACT!, TapiCall and many more. Call screen-popup is also supported. The TSP itself has been developed using the basic ASTProvider framework.

The package also includes a basic framework that enables integration of Asterisk with your C++ applications

Current version is 1.4.6 (Version readme)

We invite you to download the package, configure ActivaTSP and try it.

Activa TSP supports call control functions such as initiating and hanging up calls and also can receive inbound calls.

NOTE: At this time, Activa is not able to answer calls (this is a sip-phone feature).

Multiple lines support. A single line can be easily configured through the control panel but you can also configure multiple lines via registry parameters (see note).

Fast Transfer. Dial #destination to fast transfer a call. Supported since Release 1.2.2.

QueueAdd/QueueRemove/QueuePause features can be invoked using the following makecall feature strings:

Example: If you want your TAPI appplication to log-in to the asterisk queue 555 just MakeCall *7361555

Release 1.4 added support for Asterisk 1.4 and is compiled with VS2005.

Release 1.3 added support for predictive dialers; LINECALLPARAMFLAGS_PREDICTIVEDIAL on lineCallParams.

Predictive calls make an 'inverted' originate call on behalf of a queue, first creating the outgoing channel and, if call is created successfully, then the queue redirects it to an extension or a queue.

In addition, this release has indications of call progress (busy numbers, wrong numbers, no answers) and has fixed some bugs about transfer calls and others.